KEA Warranty

Subject to terms, conditions and limitations outlined below, KEA firearms and products carry a 100% satisfaction guarantee against defects in original materials and workmanship for a period of one (1) year from the date of their original purchase by the initial consumer. This warranty is valid only for products purchased and used in the United States of America.
LIMITATIONS OF WARRANTY
The warranty will be void if any of the following occur:
• The instructions in the included manual are not followed
• Your KEA firearm or any of its parts are altered or modified from their original state
• Damage is caused by misuse, abuse or improper maintenance
• Reloaded, remanufactured, or handloaded ammunition, or ammunition of a different caliber than your KEA firearm is used.

RETURNS

• Any unused, unopened item may be returned for store credit equal to 100% of the purchase price.
• Any unused, unopened item may be returned for cash, minus a 30% restocking fee.
• Returns are not allowed on firearms or parts that have been fired or used in any way. (This is determined at the discretion of KEA)

Assembly Disclaimer

KEA is not responsible for incompatibility or reliability issues with other companies' products. Assembly of firearms from components requires knowledge, skill, specific tools, and mechanical aptitude. Anyone choosing to assemble a firearm from components themselves should understand that they are responsible for the safe operation and reliability of that firearm.

If you would like us to diagnose problems with your firearm assembled using KEA parts, you can send it to us for diagnosis and trouble shooting for the cost of shipping both ways.  We will inform you of the cost of labor and/or parts to make your firearm operational prior to performing any work on it.  If you would like to do this, contact customerservice@kineticenergyarms.com

OEM/Contract Clients
Customers have 7 days from receipt to inform KEA LLC of any manufacturing or material defects. Tooling and fixturing remain the property of KEA LLC unless invoiced and paid for. KEA reserves the right to hold all customer inventory, tooling, fixtures, and intellectual property until all outstanding debts are paid in full.